Sexual Health Services in Barking, Havering and Redbridge

Our current services

• Sexual health care: see sexual health FAQs below
• HIV care: see HIV FAQs below
• Contraception: see contraception FAQs below

Our venues

Our services currently run from Barking Community Hospital, Queen's Hospital, and Ilford Health Exchange Centre.

Barking Community Hospital is open for all sexual health and contraception services by walk-in for sexual health and short-acting contraception (eg. pills, patch, injection) or booked appointments (for IUD and implants).

Queen's Hospital is open for contraception only by booked appointment (Friday only).

Ilford Health Exchange Centre is open for contraception and limited sexual health services only by booked appointment (Wednesday and Thursday)

To to book an appointment, visit our Outpatients East booking form.

Alternatively, you can call 020 8970 5724 between 8am and 3pm, Monday to Friday to book an appointment, or for further information and advice.

Appointments

Appointments are released online Monday to Friday at 8am three weeks ahead for LARCS (implant, IUD/coil), and 8am Monday and Tuesday 24 hours ahead for limited sexual health appointments.

Due to high demand, appointments can be booked up quickly so please phone or access online booking at 8am.

Depending on the service, you will either be offered a face to face or telephone consultation, please make note of your appointment type when your booking is finalised. You may also be asked to contact us via the appointment line if we cannot book you online for the service you require.

If you are unable to attend your appointment for any reason, please contact the clinic or cancel via the text link as early as possible so that the appointment can be offered to someone else.

If you have an appointment, please do not pass urine at least two hours before your appointment.

You will be seen be either a male or female clinician.

General walk-in opening times at Barking Community Hospital:

• Monday 09.00 to 11.30
• Tuesday 12.00 to 14.30
• Wednesday 13.00 to 16.00
• Thursday 09.00 to 11.30
• Friday 09.00 to 11.30

If we cannot see you during the walk in session, you may be offered an appointment in the afternoon or evening session. We are experiencing high demand and have a limited number of slots each day. If you can’t be seen on the day, a member of staff will discuss alternate options.

If you require emergency contraception, under the age of 18, require PEPSE (exposure to HIV within 72 hours), pregnant or been sexually assaulted you can walk in during the following times at Barking Community Hospital:

• Monday 09.00 to 11.30 and 13.00 to 16.00
• Tuesday 08:30 to 12.00, 12.00 to 14.30 and 16.00 to 19.00  
• Wednesday 13.00 to 16.00 and 16.00 to 19.00  
• Thursday 09.00 to 11.30 and 13.00 to 16.00
• Friday 09.00 to 11.30 and 13.00 to 16.00

The clinic will be open 20 minutes before the start times for each session.

Please note this is a walk-in service and there may be long waiting times.

For all other enquiries or to make an appointment, call 020 8970 5724. Please inform us if you have a learning difficulty or speak little English.

Out of hours

If you require urgent treatment out of hours, call 111 or attend your nearest A&E.