Registering your service / Taking ownership of an existing entry - Guidance
To keep the directory as up to date as possible, we ask that organisations and services register, to allow you to either create an entry from scratch or take ownership of an existing entry, and update it as and when you need to.
If you notice something out of date that isn't related to you, please let us know using our contact form.
Registering and adding your service to the directory
*Please always check your service is not listed first by performing a keyword search. If it is already there, please use the 'taking ownership' guidance below*
If you would like your service featured on the directory, please use our account registration page. Input the details requested and follow the instructions to add your service to the directory.
Once you have submitted the information, it will usually be approved and published within 2 working days.
Taking ownership of/updating an existing entry
If your service is already listed on the directory, please do the following:
2. Locate your entry by using a keyword search and scroll to the bottom of your entry. You will find a "Is the information on this page correct? If not, please let us know." link. Use this form to contact us and let us know you want to take ownership (Please use the email address you used to register)
3. Once the request is approved you can log back in and you will see that the entry is attached to your account and you can update it easily by making amendments and submitting the changes for approval.
If you need any support, please email hsm@manchester.gov.uk and we will be happy to assist you.
Who to contact
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hsm@manchester.gov.uk
- Website
- Help & Support Manchester Homepage
- Scan to visit this website
Disclaimer
The role of this directory is to provide information; it is your responsibility to make sure that services are appropriate and meet your needs.
Whilst every effort has been made to ensure the accuracy of the information provided in this directory, "we" (Manchester City Council) do not accept any responsibility or liability for any errors that have occurred or if the information provided is not up to date. "We" are also not responsible for the content of third party websites / emails listed in the information / records visible on this website.
It is recommended that you always check with providers that their service or organisation meets your requirements. We offer an impartial service and we cannot recommend or endorse any providers listed.
Background checks
Manchester City Council has not conducted background checks or other forms of due diligence (for example, Disclosure Barring Service checks and Safeguarding checks) against the providers listed on the Manchester Service Directory. Users are advised to undertake your own checks and verifications prior to engaging the services of any providers listed on the Manchester Service Directory.
For that reason it is important that you carry out your own independent checks and verifications and are entirely satisfied before acting on the basis of any information or other material supplied in the website.
For advice on how to make your own appropriate checks and verifications please read the checklist information below.
Checklist
Note that the following advice which is given as a guide only, is given without any liability. In some circumstances this advice may not be sufficient. Therefore where appropriate you may need to seek further independent expert advice.
Some of the organisations on the website are not required to be registered with regulatory bodies. Therefore it is important that you make sure that the service is safe and entirely suitable for your needs especially if it is related to children or vulnerable persons. Below are some of the things you need to look out for.
- Check that the staff have been appropriately vetted. For more information on this please visit DBS.gov.uk
- Check that the service has child protection procedures in place if they are directly involved with children.
- Check that the staff are qualified and trained in the specific area.
- Check that the service operates an anti-discriminatory practice.
- Check that the service protects children, young people and vulnerable adults where it is required to do so.
- Check that the service has a health and safety policy.
- Check that the service has a complaints procedure.
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