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Manchester Children's Sensory Support Service

Manchester Sensory Support Service Logo

The Manchester Sensory Support Service (MSSS) is part of The Big Life Schools, is commissioned by Manchester City Council to support children and young people in Manchester, who have a hearing or vision need. We work with the children and their families, from birth to leaving school. We work with Nurseries and state-funded schools to provide training and advice and develop good practice for children and young people with a hearing or vision need. We work to improve the child’s:

  • Educational achievement
  • Communication skills
  • Independence skills
  • Social and emotional wellbeing and confidence

The Manchester Sensory Support Service has now published its Local Offer to let parents and young people know what to expect if they use the service.

Who to contact

Contact Name
Keith Smith
Contact Position
CEO - Big Life Schools
Telephone
0790 319 2731 - Admin 0790 319 2731 - Admin 07947 356422 - Joanne Zellweger, Deaf and Hearing Needs Team Lead 07947 356422 - Joanne Zellweger, Deaf and Hearing Needs Team Lead 07739955650 - Robina Stone, Visual Impairment Team Lead 07739955650 - Robina Stone, Visual Impairment Team Lead
E-mail
admin@msss.co.uk

Where to go

Name
Manchester Sensory Support Service
Address
463, Stretford Road
Manchester
Postcode
M16 9AB
View M16 9AB on a map
Notes

MSSS work across the City of Manchester. Our admin and office base can be found at Stretford Road, Trafford.

Costs

Associated Cost
No

Availability

Age Ranges
0 to 19 years
Referral required
Referral Details

Hearing Needs referral

MSSS receives alerts from the community audiologist clinics across Manchester. These then trigger an automatic referral to the service. If you, or anyone working with your child has a concern regarding your child’s hearing, please contact your GP in the first instance.

Vision Needs referral

If you have a concern about your child’s vision, please arrange for them to visit an optician before requesting a referral to the Service (details below).

We also receive information from the Manchester Royal Eye Hospital (MREH) which may trigger a referral to the service.

MSSS works with children and young people aged from 0 to 19. We support children and young people with Visual Impairment, Hearing Impairment / Deaf and Multi-Sensory Impairment.

For any professionals or families looking to make a referral, please use the referral & consent form attached to this page and send it to admin@msss.co.uk If we do not receive the signed consent form with the referral there may be a delay in processing the referral

Disclaimer

The role of this directory is to provide information; it is your responsibility to make sure that services are appropriate and meet your needs.

Whilst every effort has been made to ensure the accuracy of the information provided in this directory, "we" (Manchester City Council) do not accept any responsibility or liability for any errors that have occurred or if the information provided is not up to date. "We" are also not responsible for the content of third party websites / emails listed in the information / records visible on this website.

It is recommended that you always check with providers that their service or organisation meets your requirements. We offer an impartial service and we cannot recommend or endorse any providers listed.

Background checks

Manchester City Council has not conducted background checks or other forms of due diligence (for example, Disclosure Barring Service checks and Safeguarding checks) against the providers listed on the Manchester Service Directory. Users are advised to undertake your own checks and verifications prior to engaging the services of any providers listed on the Manchester Service Directory.

For that reason it is important that you carry out your own independent checks and verifications and are entirely satisfied before acting on the basis of any information or other material supplied in the website.

For advice on how to make your own appropriate checks and verifications please read the checklist information below.

Checklist

Note that the following advice which is given as a guide only, is given without any liability. In some circumstances this advice may not be sufficient. Therefore where appropriate you may need to seek further independent expert advice.

Some of the organisations on the website are not required to be registered with regulatory bodies. Therefore it is important that you make sure that the service is safe and entirely suitable for your needs especially if it is related to children or vulnerable persons. Below are some of the things you need to look out for.

  • Check that the staff have been appropriately vetted. For more information on this please visit DBS.gov.uk
  • Check that the service has child protection procedures in place if they are directly involved with children.
  • Check that the staff are qualified and trained in the specific area.
  • Check that the service operates an anti-discriminatory practice.
  • Check that the service protects children, young people and vulnerable adults where it is required to do so.
  • Check that the service has a health and safety policy.
  • Check that the service has a complaints procedure.

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