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NACOA (National Association for Children of Alcoholics)

National Association for Children of Alcoholics (NACOA) Logo

This organisation provides a dedicated helpline to help children of alcohol dependent parents of any age. Calls to the helpline are free and do not show up on landline phone bills. Calls are confidential and there is no need to give names when calling. If you prefer to contact NACOA by email, they recommend creating a free email account by visiting www.hotmail.co.uk or www.talk21.com. This sort of service means that emails can be read from any computer you have access to and as these accounts are password protected, no-one else can read them but you. In addition to running the helpline, NACOA's mission is to address the needs of children growing up in families where one or both parents suffer from alcoholism or a similar addictive problem. NACOA has four broad aims:

  • To offer information, advice and support to children of alcohol dependent parents
  • To reach professionals who deal with these children
  • To raise the profile of children of alcohol dependent parents in the public consciousness.
  • To promote research into the problems faced by those who grow up with parental alcoholism and the prevention of alcoholism developing in this vulnerable group of children.

Who to contact

Telephone
0800 358 3456 0800 358 3456 0117 924 8005 0117 924 8005
E-mail
helpline@nacoa.org.uk
Website
National Association for Children of Alcoholics
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Where to go

Address
PO Box 64
Fishponds
Bristol
Postcode
BS16 2UH
View BS16 2UH on a map

Costs

Associated Cost
No

Availability

Age Ranges
No specific age
Referral not required
Referral Details

Call or email us. Our lines can be busy but please keep trying and you will get through. There is also an answering service available.

Disclaimer

The role of this directory is to provide information; it is your responsibility to make sure that services are appropriate and meet your needs.

Whilst every effort has been made to ensure the accuracy of the information provided in this directory, "we" (Manchester City Council) do not accept any responsibility or liability for any errors that have occurred or if the information provided is not up to date. "We" are also not responsible for the content of third party websites / emails listed in the information / records visible on this website.

It is recommended that you always check with providers that their service or organisation meets your requirements. We offer an impartial service and we cannot recommend or endorse any providers listed.

Background checks

Manchester City Council has not conducted background checks or other forms of due diligence (for example, Disclosure Barring Service checks and Safeguarding checks) against the providers listed on the Manchester Service Directory. Users are advised to undertake your own checks and verifications prior to engaging the services of any providers listed on the Manchester Service Directory.

For that reason it is important that you carry out your own independent checks and verifications and are entirely satisfied before acting on the basis of any information or other material supplied in the website.

For advice on how to make your own appropriate checks and verifications please read the checklist information below.

Checklist

Note that the following advice which is given as a guide only, is given without any liability. In some circumstances this advice may not be sufficient. Therefore where appropriate you may need to seek further independent expert advice.

Some of the organisations on the website are not required to be registered with regulatory bodies. Therefore it is important that you make sure that the service is safe and entirely suitable for your needs especially if it is related to children or vulnerable persons. Below are some of the things you need to look out for.

  • Check that the staff have been appropriately vetted. For more information on this please visit DBS.gov.uk
  • Check that the service has child protection procedures in place if they are directly involved with children.
  • Check that the staff are qualified and trained in the specific area.
  • Check that the service operates an anti-discriminatory practice.
  • Check that the service protects children, young people and vulnerable adults where it is required to do so.
  • Check that the service has a health and safety policy.
  • Check that the service has a complaints procedure.

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