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Child Bereavement UK

Child Bereavement UK Logo

Child Bereavement UK supports families and educates professionals when a baby or child of any age dies or is dying or when a child is facing bereavement. Every year we train over 10,000 professionals, helping them to better understand and meet the needs of grieving families.

In the UK, when a baby or child dies or a child is bereaved, many of those affected are unable to access good quality support which meets their individual needs. Child Bereavement UK believes all families should have the support they need to rebuild their lives when a child grieves or when a child dies. Our aim is to make sure they do.

Helpline for families and professionals

Our Helpline provides confidential support, information and guidance to families and professionals. Our Helpline team is available to take calls and respond to emails and Live Chat 9am to 4.30pm Monday to Friday (except Bank Holidays):

0800 02 888 40

Email: helpline@childbereavementuk.org

Live Chat via the website. 

Who to contact

Contact Position
National Helpline
Telephone
0800 028 8840 0800 028 8840
E-mail
helpline@childbereavementuk.org
Website
Child Bereavement
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Where to go

Name
Child Bereavement UK
Address
Unit B, Knaves Beech Way
Knaves Beech Industrial Estate
Loudwater
High Wycombe
Buckinghamshire
Postcode
HP10 9QY
View HP10 9QY on a map

Costs

Associated Cost
No
Details
Our service is free.

Availability

Age Ranges
Bereaved children age 4 to 25
and adults bereaved of a child at any age.
Referral required
Referral Details

We offer free, confidential bereavement support by telephone, video or instant messenger, wherever you live in the UK. We welcome families and individuals of any race, colour, nationality, ethnicity, religion/faith, sex/gender/gender reassignment, marital/civil partnership status, or disability.

Referrals for support are made by calling our Helpline 0800 02 888 40. We accept self-referrals or third party referrals. Please note for third-party referrals the family/individuals need to give consent to make the referral.

We provide face-to-face support for children and young people up to the age of 25, who have been bereaved of someone special. This support is in the form of monthly support sessions, these can be either individual or family sessions with parents/carers. We run family groups for children and their families from the age of 4 to 11 these are a chance to meet other bereaved families and do creative work around topics such as memories and difficult feelings. We also offer a group for young people for 12 to 25 year olds. These groups are a chance to meet other young people who have been bereaved and take part in creative projects.

We also provide parenting support to parents who are supporting a bereaved child or young person, again in the form of monthly sessions with a trained bereavement practitioner. 

We support parents who have been bereaved of a baby or child of any age, this is in the form of monthly support sessions either individually or as a couple, we also offer groups for parents bereaved of a baby or child to meet other bereaved parents. We can offer bereaved parents support by telephone, video or instant messenger, if they aren’t close to one of our services.

Other notes

The building is accessible for wheelchairs, and there are disabled toilets. We support children with special needs. 

We welcome families and individuals of any gender or gender reassignment, marital or civil partnership status, disability, race, religion, faith, belief, or sexual orientation.

We will endeavour to source interpreters / BSL interpreters where needed / possible.

Disclaimer

The role of this directory is to provide information; it is your responsibility to make sure that services are appropriate and meet your needs.

Whilst every effort has been made to ensure the accuracy of the information provided in this directory, "we" (Manchester City Council) do not accept any responsibility or liability for any errors that have occurred or if the information provided is not up to date. "We" are also not responsible for the content of third party websites / emails listed in the information / records visible on this website.

It is recommended that you always check with providers that their service or organisation meets your requirements. We offer an impartial service and we cannot recommend or endorse any providers listed.

Background checks

Manchester City Council has not conducted background checks or other forms of due diligence (for example, Disclosure Barring Service checks and Safeguarding checks) against the providers listed on the Manchester Service Directory. Users are advised to undertake your own checks and verifications prior to engaging the services of any providers listed on the Manchester Service Directory.

For that reason it is important that you carry out your own independent checks and verifications and are entirely satisfied before acting on the basis of any information or other material supplied in the website.

For advice on how to make your own appropriate checks and verifications please read the checklist information below.

Checklist

Note that the following advice which is given as a guide only, is given without any liability. In some circumstances this advice may not be sufficient. Therefore where appropriate you may need to seek further independent expert advice.

Some of the organisations on the website are not required to be registered with regulatory bodies. Therefore it is important that you make sure that the service is safe and entirely suitable for your needs especially if it is related to children or vulnerable persons. Below are some of the things you need to look out for.

  • Check that the staff have been appropriately vetted. For more information on this please visit DBS.gov.uk
  • Check that the service has child protection procedures in place if they are directly involved with children.
  • Check that the staff are qualified and trained in the specific area.
  • Check that the service operates an anti-discriminatory practice.
  • Check that the service protects children, young people and vulnerable adults where it is required to do so.
  • Check that the service has a health and safety policy.
  • Check that the service has a complaints procedure.

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