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Manchester Care and Repair

Manchester Care and Repair Logo

Care and Repair exists primarily to meet the needs of older or disabled homeowners and to support all older and disabled people in living independently in their own home. Older homeowners are most likely to live in unfit housing yet, if they are receiving income support, there is no element to cover repair and maintenance. The health impact of cold, damp and unfit homes on older people is considerable and the disruption of a move, if possible, may not be beneficial.

Care and Repair assists the older person to assess their options, obtain finance and supports them through the repair or adaptation process. We are an independent charity and much of our work is as a local Home Improvement Agency. Support from Manchester, Wigan and formerly Trafford Councils has helped us build services in each of those boroughs. (We no longer provide a service in Trafford.)

While our services are tailored to each borough in which we work, we offer three main services under the broad description of Home Improvement Agency (HIA).

Home Repairs (or Adaptations) Support

This service helps older or disabled householders with major property repairs and improvements. We assist with work planning, recommending a reliable contractor and access to subsidised loans from the council or other financial assistance. We can give the names of reputable contractors to residents who then manage the works themselves.

Handyperson

This service meets the needs of any older person for small DIY jobs that they can no longer carry out themselves such as changing lightbulbs, dripping taps, sticking doors, and fitting of grab-rails, key-safes, draught-proofing and small joinery work. Depending on the subsidy we receive this service is free to eligible older people (Manchester) or costs just £15 (Wigan) with users also paying at cost for the materials needed.

Independent Living (also known as casework) 

This gives that extra help to people, often owner-occupiers, who need guidance to find the services they need to remain independent in their own home. We help them to navigate confusing eligibility criteria, fill in complex forms, apply for welfare benefits or charitable support and reduce isolation by linking to local groups and activities.

Who to contact

Telephone
0161 872 5500 0161 872 5500
E-mail
mail@careandrepair-manchester.org.uk
Website
Manchester Care and Repair
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Where to go

Name
Unit 12, The Wesley Centre
Address
Royce Road / Old York Street
Hulme
Manchester
Postcode
M15 5BP
View M15 5BP on a map

Disclaimer

The role of this directory is to provide information; it is your responsibility to make sure that services are appropriate and meet your needs.

Whilst every effort has been made to ensure the accuracy of the information provided in this directory, "we" (Manchester City Council) do not accept any responsibility or liability for any errors that have occurred or if the information provided is not up to date. "We" are also not responsible for the content of third party websites / emails listed in the information / records visible on this website.

It is recommended that you always check with providers that their service or organisation meets your requirements. We offer an impartial service and we cannot recommend or endorse any providers listed.

Background checks

Manchester City Council has not conducted background checks or other forms of due diligence (for example, Disclosure Barring Service checks and Safeguarding checks) against the providers listed on the Manchester Service Directory. Users are advised to undertake your own checks and verifications prior to engaging the services of any providers listed on the Manchester Service Directory.

For that reason it is important that you carry out your own independent checks and verifications and are entirely satisfied before acting on the basis of any information or other material supplied in the website.

For advice on how to make your own appropriate checks and verifications please read the checklist information below.

Checklist

Note that the following advice which is given as a guide only, is given without any liability. In some circumstances this advice may not be sufficient. Therefore where appropriate you may need to seek further independent expert advice.

Some of the organisations on the website are not required to be registered with regulatory bodies. Therefore it is important that you make sure that the service is safe and entirely suitable for your needs especially if it is related to children or vulnerable persons. Below are some of the things you need to look out for.

  • Check that the staff have been appropriately vetted. For more information on this please visit DBS.gov.uk
  • Check that the service has child protection procedures in place if they are directly involved with children.
  • Check that the staff are qualified and trained in the specific area.
  • Check that the service operates an anti-discriminatory practice.
  • Check that the service protects children, young people and vulnerable adults where it is required to do so.
  • Check that the service has a health and safety policy.
  • Check that the service has a complaints procedure.

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